Dear Fido (Rogers), if you deem mobile data so valuable to charge me $30/GB when I’m over my monthly limit – why don’t you credit me when I’m under?

October 2, 2012 By  6 Comments

This post is costing me a lot of money to write (I’ve used up my monthly data limit so every character I type has an additional cost to me now.) But it’s something I need to get off my chest and try to understand so I’m willing to spend the cash.

I’m an iPhone guy. It has been a 3 year love affair and my iPhone never ceases to amaze me. Just one of the awesome things I do with my iPhone is the Personal Hotspot feature. This turns your iPhone into a personal wifi router that can connect your laptop or iPad to the net pretty much anywhere. It can be a powerful feature but can eat a lot of data.

And data continues to be something us Canadians need to think about and calculate usage of as the major mobile carriers continue to impose limits and charge some of the highest data rates in the world.

I’ve been house sitting lately in a spot that doesn’t have a dedicated internet connection. So I’ve been tethering my iPhone to laptop most nights. And for the first time since I got my iPhone three years ago I’ve blown through my 6 GB monthly data limit.

I did see this coming. So I called Fido to see if there was anything that could be done to minimize the extra costs I was sure to endure. Was there an additional data package I could add to my account?

NOPE. After I’ve used up my monthly data limit I would be charged .03 cents / MB for anything over. Which really translates into $30 per gigabyte. So, Fido is now charging me $30 per ONE GB of data after giving me 6 GB of data for $30 as part of my regular monthly plan.

And except for this being an arbitrary reason for an excessive cash grab. I can’t seem to comprehend why?

But OK Fido.

I’ll play along for a second and pretend that data is such a valuable commodity you need to charge me an extra rate that is probably the highest in the industrial world.

If that is the case – I ask this one question.

Over the previous three years I’ve used on average 1.5 gigabytes of the 6 GB of mobile data you’ve sold me each month. Usually not even 25% capacity.

If you deem data so valuable you need to charge me when I’m over my monthly limit, don’t you think I should get a credit (or roll-over the data into the next month) when I’m under?

Filed Under: BlogLatestRANTS Tagged With: iPhone, mobile